Monday, June 29, 2009

LiveOps' LiveWork Opens "Cloudsourcing" Opportunities for Freelancers by RatRaceRebellion.com

RatRaceRebellion.com a work from home job site by Staffcentrix a training and development firm providing virtual-careers training and resources to the US Department of State and the Armed Forces, recently published an entry on their blog highlighting LiveWork.

The entry highlights how LiveWork emphasizes teams of Experts collaborating on projects to help Clients scale quickly for their business process needs through "cloudsourcing".

The blog entry can be read at:
http://ratracerebellion.typepad.com/my_weblog/2009/06/liveops-livework-opens-cloudsourcing-opportunities-for-freelancers.html

Enjoy!
- The LiveWork Team

Thursday, June 25, 2009

Featured LiveWork Member: Julia L.

Featured LiveWork Member: Julia L.

On the LiveWork blog, we surface Experts and Providers who have independently created a presence on the LiveWork platform to build their businesses by offering services to potential clients.

The LiveWork member we feature in this post is Julia L., who is putting her range of professional experience to work building her own business on LiveWork. Julia’s LiveWork Reliability & Feedback ratings are 5 stars.

As per Julia's LiveWork profile, these are the services she currently offers to clients:
  • Transcription
  • Lead Generation
  • Appointment Setting
  • Internet Research
  • Back Office Services
  • Recruiting and Staffing
  • Web Content Services
  • Customer Service

Best Wishes For Your Success!

-The LiveWork Product Team

Thursday, June 18, 2009

Featured LiveWork Member: Linda L.

Featured LiveWork Member: Linda L.

On the LiveWork blog, we surface Experts and Providers who have independently created a presence on the LiveWork platform to build their businesses by offering services to potential clients.

The LiveWork member we feature in this post is Linda L., a charter member and among the first Experts to provide & invoice for services rendered on the platform! Linda is putting her range of professional experience to work building her own business on LiveWork. Her LiveWork Reliability & Feedback ratings are 5 stars.

As per Linda's LiveWork profile, these are the services she currently offers to clients:
  • Call Center Inbound/Outbound Customer Service/Sales
  • Data Entry/Clerical
  • Insurance Agent Mktg/Customer Service
  • Internet Research
  • Meeting/Travel Planning
  • Proofreading
Best Wishes For Your Success!

- The LiveWork Product Team

Monday, June 15, 2009

A Look at Cloudsourcing By Atul Vashishta

A leading outsourcing executive, Atul Vashishta, recently wrote an article that appeared on cio.com that discussed a new era of outsourcing that leverages the Internet, cloud computing, and crowdsourcing – what Atul dubs “Cloudsourcing.”

This is LiveWork, which is really “outsourcing 2.0” that enables corporations to outsource ongoing business process work to global communities of virtual workforces through an Internet marketplace.

We couldn’t agree more that cloudsourcing represents the next wave in outsourcing.

The article can be read at: http://advice.cio.com/atul_vashistha/on_demand_bpo_a_new_era_of_cloudsourcing.

Enjoy!

-The LiveWork Team

Wednesday, June 10, 2009

Qualifying a Workforce

On LiveWork, the number of available Experts, Companies, and Providers continues to grow. This on-demand workforce highlights a wide range of services as well as a diverse background, work history and skill range. Finding the right workforce for your project is crucial.

This is where LiveWork, through its set of tools, including project posting, required skills screening, integrated skills testing, public profiles and applicant management, provides tools to assist in finding the right workforce to meet Client needs. LiveWork offers the following to assist Clients:
  • Project posting - Through the project posting form, Clients have the ability to provide a clear title, description, specific requirements and ability to add any relevant documents to inform their applicants and target the right workforce to apply to their project.
  • Required Skills Screening - Via a new feature recently added, Clients now also have the option to enforce Applicants to have passed and taken specific skills from the integrated testing suite before they can apply to their project.
  • Integrated Skills Testing - LiveWork provides a wide range of available testing for Experts. Skills tests that have been taken and passed are highlighted as "certified" skills on their public profile for review and exposure to prospect Clients. Using these tests and scores, Clients have the ability to further qualify their workforce.
  • Public Profiles - The LiveWork public profiles continue to provide Clients with visibility into the available workforce. Profiles will provide Clients with an overview, services offered, work history, education, skills certified or declared, resume and a portfolio, if applicable, for each Expert. In addition, the profile clearly highlights an Expert's rating, earnings, projects and tasks completed, and availability.
  • Applicant Management - Via the integrated project Applicant Management tools, Clients have the ability to review the available applicants that applied to their project, filter and sort as needed, ensure the requirements and background meets their need and decide whether to accept an applicant.
We hope our Clients enjoy the capabilities that LiveWork offers them to source, qualify and engage the right workforce to meet their project demands.

Enjoy!
The LiveWork Team

Wednesday, June 3, 2009

ConnectandSell - Engaging an On-Demand Workforce for Sales Prospecting

Another Client using LiveWork for their on-demand workforce needs is ConnectandSell, with offices in Silicon Valley and India that provides a sales prospecting service through virtual sales agents to augment an existing sales force.

ConnectandSell had a need to rapidly augment its existing workforce of virtual sales agents with additional resources to meet the company's growth.

ConnectandSell turned to LiveWork's platform to source and contract with an on-demand workforce. In addition, given the presence-based nature of the work, ConnectandSell needed to leverage LiveWork's integrated workforce scheduling platform to ensure appropriate coverage throughout the week.

ConnectandSell had specific requirements related to workforce certification requirements , and leveraged LiveWork's custom certification module to require all applicants to pass a specific skill test. This enabled ConnectadSell to vet the quality of applicants, drastically reducing the time associated with screening.

If you are interested in engaging with/contracting with an on-demand workforce, we look forward to hearing from you!

-The LiveWork Team
 
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